Terrible customer service. It’s everywhere. With the phone company I railed about switching providers. With the car rental company, I went on about planes and trains and other car rental companies.
But yesterday, when the bus driver started harassing us in both official languages (thank you, merci) about moving back and packing more people on the bus or he wouldn’t move and then proceeded to sit there at the stop, I realized, all I can do is joke with my neighbour about how perhaps I should sit on her lap, and hope for the best. A complaint would likely result in the prompt removal of the stop by my house.
Today I biked in to work. (Take that!)
But why do good Canadians accept terrible service and terrible things in general, just like that? Wait two years for a doctor’s appointment? No problem. Have my tax dollars fund abortions? Guess that’s the way it has to be. A gay pride celebration instead of Canada Day in my hometown? Oh well. An exceptionally long bus strike in the depths of winter, followed up by mediocre service thereafter? Oh well again.
I’m really not sure what I should do–but lighting barricades while singing “will you join in my crusade?” from Les Misérables jumps to mind.
(I’ve always figured if I’m going to lose all social standing it should be because I went out with a bang, not a whimper.)
These meandering, deep thoughts were sponsored by OC Transpo.by